1.2 Explain expectations about your own work role as expressed in relevant standards
Course: NVQ Level 4 Diploma In Health And Social Care (RQF)
Unit 3: Personal development in health, social care, or children’s and young people’s settings
LO1: Understand what is required for competence in own work role
Describing the duties and responsibilities of one's work role is essential for understanding and executing job functions effectively. This process involves outlining the specific tasks, obligations, and expectations associated with the position, which contribute to achieving organizational goals and maintaining operational standards. Clear presentation of these duties not only defines individual obligations but also helps in establishing performance benchmarks. This ensures responsibility and encourages professional growth. By thoroughly defining one's duties, workers can better align their endeavours with corporate objectives and add to a more structured and efficient work atmosphere.
Explain expectations about your own work role as expressed in relevant standards
It is anticipated that every employee will be able to assume an active and dynamic role in the workplace. It means the ability to be capable and willing to accept tasks that are given by the managers or relevant employees, with no fear and hesitation regarding what they are going to do next.
Each person working at a company must have this kind of freedom, not only for the individual working at the executive level positions, it leads to building a more diversified skill set among teams. This is helpful when someone leaves at the time of your shift as you already know sufficient about responsibilities without feeling overwhelmed as various people do not know everything. Workers must feel like they are doing something productive without wasting so much time on little important tasks that create frustration and boredom.
These particular relevant standards would particularly outline the expectation for specific job roles regarding knowledge, skills and behaviour which are needed for successful performance in the role.
For instance, a standard might outline that an employee must be skilled and competent in using Microsoft Excel so that able to perform the tasks of data analysis, or that they are expected to follow the code of conduct of the company while dealing or communicating with the customers.
The standard must evaluated regularly and updated where it is compulsory to reflect changes in the workplace or changes in the abilities of the individual. Standards can furnish guidance for establishing the objectives as well as goals for the employees and can be effectively used as a part of performance management processes.
The workplace standard usually explains the expectations from employees in their job roles. It consists of considering and agreeing on the:
Knowledge: What do I require to know? like expertise and skills
Skills: What do I require to be able to do?
Behaviour: How must I behave
Values: What are the directed principles of our workplace?
The standards also explain the support that employees expect from co-workers and managers while working on their work. If employees feel supported by the managers or if good communication takes place within the team and individuals and co-workers treat each other with respect then it will be easier and better for the workers to increase their productivity and furnish high-quality outcomes and meet expectations.
Additionally, the standards might portray the organizational structure, consisting of formal reporting lines as well as how workers can get the resources that they require to do their job.
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