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In the present day in the IT sector, artificial intelligence and data science are very crucial because they allow for effective data analysis and the automation of several procedures. Therefore machine learning, predictive analytics, and the creation of intelligent systems capable of carrying out complex operations all make use of AI and data science. This technology contributes to cost savings, enhanced customer satisfaction, and increased operational effectiveness. After that, it also helps improve products and services and increases the effectiveness of business operations. Here in this study, there is mainly an analysis of customer datasets for business purposes.
They also used or utilized various steps and techniques like data pre-processing to make the datasets error-free and visualizations of the specific datasets. Therefore, customer data Pre-processing is a process that turns unprocessed client data into meaningful and practical information. Hereafter data must be cleaned up, made complete, duplicated, and irrelevant, errors must be fixed, data must be normalized, and data must be formatted for analysis.
Customer data processing is the process of taking unprocessed customer data and turning it into information that can be used. Therefore the client data must be extracted, cleaned, and transformed into a more useful format during this procedure. Hereafter businesses can use this approach to learn more about client preferences and behaviour, which enables them to create more effective marketing campaigns and provide better customer care. Also, it aids in the discovery of promising prospects and significant trends in client data (Raschka et al. 2020). Therefore the accuracy, consistency, and completeness of the data utilized in the analysis are ensured by this critical stage, which is why it is so important. Pre-processing stages for customer data include the ones listed below.
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Data cleaning is the process of converting consumer data into a format that can be used and understood. It entails locating and eliminating incorrect, lacking, or duplicate data as well as standardising data formats and adding any values that are missing. Data cleansing makes ensuring that data is correct and consistent, which is crucial for successful customer data analysis.
Customer data transformation is the process of converting customer data from one format to another so that it is simpler to analyze or has more meaning. Processes including data normalization, aggregation, cleansing, and filtering can fall under this category. It aids businesses in better understanding consumer behavior, spotting patterns, and making defensible choices.
It makes it possible to access, combine, and analyze customer data from numerous sources in one location, leading to improved insights and choices. To enhance client segmentation and create more individualized marketing tactics, data integration can be leveraged (Ong and Uddin, 2020).
Removing unused or redundant data from a dataset is the process of data reduction. Limit the amount of data can be accomplished by analyzing client data and finding patterns. Model accuracy may be increased, and storage expenses may be decreased, thanks to this procedure. Also, it makes data processing and analysis faster.
The act of randomly choosing a portion of data from a larger dataset is known as data sampling. Inferences and forecasts are made about the overall dataset using this subset of data. Sampling is a crucial method for collecting customer data since it enables researchers to better understand consumer behavior, spot trends, and formulate sound conclusions. Moreover, sampling can lower expenses and increase the effectiveness of data analysis.
Figure 1: code for importing and reading CSV file
The above figure describes the coding functionality to import and read the CSV file datasets. It is easy to import and read CSV files in Jupiter notebook. Use the “read.csv” function to read the CSV file after importing the “pandas” library. A panda’s data frame that may be used to work with the data is returned by the read CSV function. Before loading the complete file, users can also preview the data. The head () and tail () procedures can also be used to display the first or last few rows of the data, respectively.
Figure 2: Generate Nested Data
The above figure describes the generation of nested data information in several iterations and the structural analysis of data structure can be printed. One data item is linked to another in a data structure known as nested data. It can be used to depict intricate connections between various data points (Latif et al. 2020). It is possible to create nested data in a Jupyter Notebook by utilizing various data structures, such as lists and dictionaries (Sarker et al. 2020). A list, for instance, can be used to build a layered data structure where each list item contains another list. Similar to key-value pairs, a dictionary can be used to build layered data structures where each dictionary is a key-value pair. In a Jupyter Notebook, sophisticated and intriguing nested data can be built and manipulated by merging various data structures.
Figure 3: Generation of processed JSON file
Figure 4: Generation of employed JSON file
Figure 5: Generation of retired JSON file
Several programming languages, including Python, R, and Julia, are supported. It is the perfect tool for creating a cleaned-up JSON file (Jordan, 2019). To parse the JSON file and change the data to suit their needs, the user can write code. To display the data and create a “retired json” file, the user can also utilise libraries like Pandas and Matplotlib. The output can then be saved in a JSON file and used for additional analysis by the user.
Figure 6: Generation of commute JSON file
Understanding the total customer experience through data visualization of client data is quite beneficial. Monitoring client trends, preferences, and habits over time is valuable. Customer segmentation, customer demographics, and customer behavior can all be included in data visualization of customer data. Customer demands, preferences, and trends can be easily identified and tracked with this type of analysis (Aparicio et al. 2019). Businesses may better adjust their products and services to match the requirements and preferences of their customers by analyzing customer behavior. Customer data visualization can be used to learn more about customer engagement, sales performance, and loyalty. Ultimately, it aids in painting a complete picture of the customer experience, allowing businesses to better comprehend their clients and establish stronger bonds.
Figure 7: Library implementations
The above figure describes the library-oriented implementations to expand the functionality.
Figure 8: Code for reading Datasets
The following figure shows the process of reading the dataset in Panda; in this work the of the dataset is acw_user_data and the file format for this work is CSV type. After executing the required code for this work the next executed statement for this work is df; all this has helped in showing the data frame (Tambe et al. 2019).
Figure 9: The Code to find the info and description of the dataset
In this work, another piece of info for this data frame is created; after executing the required command for this it is shown that the data frame has a total of 1000 entries.
Figure 10: Obtaining the data
The above figure describes the obtaining data series for calculating the salary, and age-oriented data information.
Figure 11: Plot Diagram
The above images are the total visualization of the dataset of different types of data attributes from the CSV file which is given here for the data analysis (Engin and Treleaven, 2019).
Conclusion
Modern data analysis relies heavily on methods like data pre-treatment, data visualization, artificial intelligence, and data science. They give us the ability to investigate intricate databases and discover fresh perspectives on the information, empowering us to decide and take action. Data pre-processing entails preparing data for future analysis by cleaning, manipulating, and standardizing it. Any data analysis method must include this phase in order to assure the correctness of the results and to assist decrease noise and bias. The process of developing visual representations of data is known as data visualization. Researchers can immediately spot trends in the data and obtain new insights thanks to it.
The mix of algorithms and methods used to evaluate and glean insights from data is known as AI and Data Science. They contribute to the development of predictive models that offer insightful information. These three areas of data analysis can be used to improve our comprehension of intricate information. Researchers can immediately spot patterns as well as trends in the data thanks to pre-processing and visualization, and AI and data science provide the tools Researchers need to find hidden connections and insights. This can assist us in developing solutions and more informed judgments that could significantly affect our businesses also industries.
References
Aparicio, S., Aparicio, J.T. and Costa, C.J., 2019, June. Data Science and AI: trends analysis. In 2019 14th Iberian Conference on Information Systems and Technologies (CISTI) (pp. 1-6). IEEE.
Engin, Z. and Treleaven, P., 2019. Algorithmic government: Automating public services and supporting civil servants in using data science technologies. The Computer Journal, 62(3), pp.448-460.
Jordan, M.I., 2019. Artificial intelligence—the revolution hasn’t happened yet. Harvard Data Science Review, 1(1), pp.1-9.
Latif, S., Usman, M., Manzoor, S., Iqbal, W., Qadir, J., Tyson, G., Castro, I., Razi, A., Boulos, M.N.K., Weller, A. and Crowcroft, J., 2020. Leveraging data science to combat COVID-19: A comprehensive review. IEEE Transactions on Artificial Intelligence, 1(1), pp.85-103.
Ong, S. and Uddin, S., 2020. Data science and artificial intelligence in project management: the past, present and future. The Journal of Modern Project Management, 7(4).
Raschka, S., Patterson, J. and Nolet, C., 2020. Machine learning in python: Main developments and technology trends in data science, machine learning, and artificial intelligence. Information, 11(4), p.193.
Tambe, P., Cappelli, P. and Yakubovich, V., 2019. Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), pp.15-42.
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