Refund Policy
Native Assignment Help is an esteemed writing service platform that keeps up with its agenda of providing high-quality work on time. However, if any inconvenience is caused at our end, we take full responsibility for making amends. An example is our refund policy. It states that we give our users the right to ask for refunds under certain conditions which are as follows:
Quality is not high as per requirements
We are strongly determined to provide you with high-quality work that doesn’t leave any stone unturned in your work. However, we do suggest to apply for reworks if the following parameters have not been met :
- Errors are there which cannot be amended.
- The word count is less than the required.
- The format doesn’t match the criteria.
- The assignment lacks freshness and up-to-date information.
Note that, once applied for revision, a refund cannot be initiated.
Work has plagiarism or AI
Native Assignment Help has a policy of providing unique work, one that’s free from plagiarism or AI. If not, then we are obligated to provide you with a complete refund.
Guidelines have not been followed
We give an assurance of meeting students’ every requirement. For that, we have a special portal in order form where you can paste the document with instructions given by the university. You can ask for a refund if the majority of them are overlooked in your work. However, we can’t be held accountable for instructions that were not provided by users.
The paper has not been delivered at all
We assure students that we will deliver their assignments at the earliest. However, if you face issues like delayed delivery or not receiving it at all, you’re allowed a refund.
Technical issues at the time of payment led to an additional amount
Our policy is to make a secure and hassle-free payment portal for users. If by any chance, an amount more than the finalised quotation is debited, you have the authority to let us know the details and get that extra amount refunded to its source.
The customer wants to cancel the order
Once the order has been placed, you cannot cancel it unless you have valid reasons to do so. Instead of cancelling the complete order, we advise you to improvise, add or delete the given instructions.
The student failed the paper
Native Assignment help takes pride in delivering assignment that results in good grades. But in case you get an F on your paper, your paid fees will be repaid to repent for the caused inconvenience.
Refund Process at Native Assignment Help
Refund Claim Method
Students who want to apply for a refund can do so within 3 weeks of receiving the delivered assignment, not after that. Connect with customer support and discuss their reason for refund. Once it's approved, your refund process will be initiated.
Chargeback
Chargeback is restricted on our platform. Users are supposed to connect with customer support to resolve disagreements. Applications related to chargeback are considered will be considered as fraudulent. In any case, if we find, users taking advantage of our services, we are bound to take action.
Refund proceeding and finalization time period
The complete refund process takes 48 hrs. The user’s refund application is analysed by the QAD department continued by the initiation of the refund. Users are requested to stay patient while the team is carefully administrating refund requests. Once it's approved at all levels, payment will be done within 24 hrs.
Note that, Users get 90% of the total amount as a refund. The remaining 10 % is deduced as the paid amount to the payment gateway company with service charges.
