Strategic Planning for an Injection Clinic: Setup and Management Guide Case Study

Strategic Planning for an Injection Clinic: Setup and Management Guide

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Introduction: Strategic Planning for an Injection Clinic: Setup and Management Guide

The study deals with understanding the clinical establishment that will help in treating people more efficiently and accurately. The portfolio describes the learning outcome of the study. The study focused on understanding the requirements that are essential in working the clinic order smoothly. The clinic had been focused on the establishment of the injection clinical purpose that will help the people to readily get the injections for their related health problems. The study had also gone through the literature that helps better understand the planning structure of the clinic opening. The opening of a clinic requires several requirements that need to be prepared as the clinic opens. The study also discussed the policies that are essential for the clinic to follow and work accordingly. Opening a clinic is the same as opening a business portfolio. The pre-opening strategies are made to make the clinic helpful. The requirement of the medical professional and the permission required in the establishment of the injection clinic are also discussed in the context of the study.

The clinic of drugs and injection purposes had a high chance of getting at risk of the policies of the government. The planning of the budget is also required in the understanding of the clic opening. The resources that the clinic needs to set up had also been thoroughly discussed in the context. The most critical part of the setup is the customer's knowledge of the clinic. The popularity of the clinic is based on the relationships of professional individuals and through social media platforms and many more. The study describes the stakeholder involvement in the context of the study that will help in the growth of the business in terms of economy. The acceptance of the new innovational technological implementations in the clinic for better treatment of the people. Overall the study describes a brief idea of opening a clinic that will help in the growth of the revenue.

Background literature

According to McKean et al. (2020), the study describes context based on the survey made on the clinics that had established the injections during the covid 19 pandemic. This study described the injections that were "corticosteroid” that was implemented in a clinic where the covid-19 vaccines were also available. The survey was conducted between February and June. The accompaniment of the “corticosteroid” injections along with the vaccines. The study aimed to identify the diseases related and the side effects of the injection drug dose. It was identified that the doses were less reactive and had no effects on the effect of the disease. However, the study is not efficient in understanding the implementation. The study is based on the clinic opening that will include the injection doses, but the study had not mentioned the advantages and the disadvantages of the implementation of the injections in the context of the study. The study would have gone much further in explanation of implementing more than 2 or 3 injections availability that will help in the pre-planning of the drawbacks to working on.

On the contrary of the study, the study, according to Azameti et al. (2022), describes an optical clinical opening that helps in the understanding of the planning requirements. The study briefly discussed the implementation of the technological implications in the study. It compared the study with the previous methods that were used in clinics to record the patient's details. The use of the handwritten method was very much timing consuming. So the study discussed the recent situation after implementing the technological establishments in the clinics. Using the “Electronic Management System (EMS)” helps keep the records of the patients and the employees working. This study helps us understand that a clinic of injections required much more authentication in the implementations of the technological applications that helps in better treatment. The study also followed the “Waterfall Model” which helps them to understand more precisely the structure that should be followed in the opening of the clinics.

Similarly Lubis et al. (2019), in their study had described the clinical implementation based on technological implementations. The study also discussed the patient's requirements and the demands that are very important in the study of the clinical management system. The study thoroughly discussed the requirements of the highly skilled individuals in the clinic who can perform the computer-based work of injection-related data. In the first line of the theory the authors mentioned that only the innovation will not work, the innovation must meet the requirements of the clinics. The power of mitigating the problems by innovating new ideas. The sturdy had also suggested the idea of making alternatives to avoid the emergency crisis. The contribution in this paper is "two-fold". The study followed many strategies that match the profile of the management system of the clinics.

The studies that are mentioned in the context describe their point of view and include many such policies and innovative ideas that will help in the further study of the topic chosen and the planning structure (Gerdts et al. 2022). But the works of literature are lacking in the concept of the importance of setting up a clinic and the advantages and the disadvantages of the whole process. They had not clearly stated the overall structure and the problem they faced regarding the opening of the clinics. The most required resources in the context are also lacking.

Business plan

Policies required to start a clinic

The policies that a clinic must be ensured of before planning for a clinical opening in an area have been evaluated. I had been planning to open a clinic that will be based on the injection clinic. I had chosen the injection-providing purpose as the area I am planning to open lacks the service of vaccinations. But there are certain “Acts” that are required in the opening of the clinic (Jia et al. 2020). The following Acts that I came across are: “The Prenatal Conception and Prenatal Diagnostics Techniques Act, of 1994”, and “The Drugs and Cosmetics Act, of 1940”. The laws those are appropriate for my clinic that I came across. Not only the Acts, but also the approvals are required in the opening an injection clinic in the area. The study will help in the further discussion of the clinical requirements. The steps help in understanding all the terms and conditions of setting up a clinic (Shaker et al. 2020). As my clinic is based on injections that include different types of drugs that are needed to take under the policies and permissions from the government before applying them.

Clinical registration

The opening of a clinic requires registration under the country’s government which will help in the security that will be provided by the government. As I am planning of starting up the business in a multispeciality clinic where there will be many employees in the particular profession will be working under the clinic (Houck et al. 2019). Firstly, a clinic requires clinical registration which is the “Clinical Establishment (Registration and Regulation) Act, 2010” (Huang et al. 2020). The registration will also include the “Care Quantity Commission (CQC)” which is applicable in England and “Healthcare Inspectorate Wales (HW)” which is applicable in Wales. It must be licensed under the “Medical Advisory Committee (MAC)” which helps the clinics to work independently and provide the services and care.

Policies regarding infrastructure

The policies regarding infrastructure-related approvals include a “Certificate for occupancy”, and a “Certificate of Completion” If the building is constructed more than 15 meters then the clinic had to provide a NOC to the authority (Irby et al. 2020). Along with these, there is another requirement in the building up of room space that needs to be a minimum of 100 square meters is required for a doctor’s small clinic. We have to keep in mind that the infrastructure should meet the requirements of the policies.

Drug license

The license that is required by our clinic is the usage of the different types of injections implemented. According to the U.K. regulations, on March 2022 it was announced that the “Health and Care Bill amendment” will implement in the clinics that are non-surgical and are the base of drug clinics (Facetheticstraining, 2023). Also, the usage of the regulation for licensing “Care Quantity Commission (CQC)” would be noted. The clinic that we are planning should start with all the regulations and permissions so that my clinic does not fall under any illegal activities. The employees working under my clinic should be made to understand the terms and conditions and the regulations of the government on these types of clinics (Teisberg et al. 2020). The professional that will be working within the clinic must have the required registrations of the profession they are working should be carefully noticed. The policies and regulations the study discussed should meet the requirement of the government. The patient will receive the proper treatment if the clinic follows all the terms and conditions of the regulations provided. That will also help in the growth of my clinic in a legal way without my problem.

Budget Planning for the Startup

A clinic with the facility to treat many patients with “adhesive capsulitis” requires various viable investments and expenses to start and operate sustainably. Understanding the market and its trends which impact the cost of operating the clinic is one of the first things to be assessed. The clinic's overall profitability must be assessed based on the estimated minimum number of patients seeking services in the current scenario and over a long period. Projection of the revenues and understanding of the business market in actual figures can help develop a viable growth plan-oriented budgeting. As per the opinion of Colling et al.,(2019), the innovative and time-saving role of “Artificial Intelligence” in assessing clinical practices can be leveraged to budget expenditures based on the priority in-demand services.

According to De Ramon Fernandez, Ruiz Fernandez, & Sabuco Garcia (2020), the budgeting process becomes easier when optimisation of the clinical processes is a key agenda in the management strategy. The expenses include “monthly staffing”, payments to the vendors providing “Electronic Health Management” & “Revenue Cycle Management” software, “marketing, social media activities, & other promotions”, “business-related travel costs”, “rent”, “medical malpractice insurance”, “general liability insurance. According to the opinion of Chen et al., (2019), blockchain-based “electronic health management systems” can be highly cost-effective and secure at the same time. The amount of monthly expenses for these systems can go as high as 10% of the monthly revenue of the establishment. Staffing has to be carefully done with the hiring of an employee who can work in multiple roles, to cut the costs. The funding can be managed by “bank loans”, “term loans for medical practitioners”, “business line of credit” and “ equipment loans”. Cost-cutting measures like agreements to share the use of equipment, and nearby storage facilities with other businesses can be useful.

Stakeholder Engagement

The operation of a clinic focused on providing top-notch treatment to “adhesive capsulitis” patients from different walks of life is a multi-stakeholder contribution dependent one. The identification of both “low-impact stakeholding” and “high-impact stakeholding” activities is necessary to distribute power and manage the roles accordingly. One of the key stakeholders is the “consumers” including the patients, families, and other service users. The “contributors”, “collaborators”, and even the “collaborators” are regarded as the top priority stakeholders. High-power stakeholders have to be fully engaged through proper consultation and communication constantly. These “opinion formers” need to be updated with the happenings and analysis of their roles needs to be done regularly. Understanding the roles of the stakeholders in terms of their “financial and emotional interest”, “top motivating factors”, “best-suited mode of communication and information exchange”, “expectations and opinion-forming influences”, and their influences on others’ opinions. As per the views of Reader, & Gillespie (2021), patients’ motivation to be safe can be utilised to identify the gaps and the overall safety situation can be augmented by acknowledging them to be “key stakeholders” in the safety of a clinic.

This can be effectively applied in the clinic hosting “frozen shoulder” patients. The process of building trust with them to work effectively requires the demonstration of actions indicating empathy, straightforwardness, the ability to admit mistakes and adopt correctional measures, keeping promises regarding deadlines etc., redressal of grievances, and consistency in preaching and practising. The stakeholding function of the “internal stakeholders” like the hospital staff, “interface stakeholders” like the trustees and the senior staff, and the “external stakeholders” like various suppliers, competitors, insurance providers or “other special interest groups” need to be managed to perfection to make this endeavour a success.

Resource Planning & Management in the “Injection clinic”

The operation of a clinic aiming to support the recovery of “adhesive capsulitis” patients with the best possible care service including sophisticated and effective invasive procedures like “corticosteroid injection” has to incorporate a highly efficient “resource management” practice to increase productivity. The creation and access to a dashboard including things like “employee schedules”, “staff meeting details”, and “project details” can decrease “idle staff time” and lower costs of management (Korobelnik et al. 2020). The creation of an inventory with real-time updation capability can prevent “overstocking”, “overspending”, and even “waste”. Securing patient information means preventing breaches in “electronic health records”. Incorporating security add-ons, critical overhauls of these systems, and investing in educating the staff on using the latest “data protection protocols” are necessary to prevent damage to resources. Losing licences and paying hefty fines are other major consequences of improper resource planning leading to the existence of vulnerabilities which expose the system to data breaches.

Team-oriented appraisals and activities, and “goal-oriented approaches” focused on levels of staff input and output over behaviour control are also parts of the resource planning strategy (Glaspy et al. 2020). Engaging with partners to make the most of “AI”, “Machine Learning”, and “Business Intelligence Applications” can expedite the process and better clarity can be achieved. As per the views of Huynh et al., (2020), AI can immensely help a clinic with limited resources to outline the workflow and prioritise the resource allocation actions. Proper management of human resources and implementation of the best practices to ensure longer equipment shelf-life can contribute to the profitability and competitive quality enhancement of the clinic. The experience-based inputs and other contributions of the nurses need to be used in regular resource planning and management. As suggested by Butler et al., (2020), during crisis situations, the role of nurses in resource management has been observed to be a critical one. Identification of the types of resources needed including materials and nurses in different activities as well as the possibility of reduction of the same in other activities have to be part of proper resource planning and management.

“Injection Clinic’s” Operations: Quality Control

Adhering to the regulatory frameworks, providing the services with the maximum positive patient experiences, and gaining a competitive edge through reputation-building means a clinic has to be a high-performer in quality control practices. As per the views of Minns Lowe et al., (2019), both surgical and non-surgical interventions to treat frozen shoulder patients can be jeopardized by the presence of poor “quality control standards.”

Ethical & Legal Concerns

The healthcare sector is among the most crucial sectors considering that the lives of patients are involved in it. The primary concern in case of this injection clinic would be the fact that there are chances of blood-borne diseases (Safari & Qureshi, 2020). Contamination of syringes due to bacterial invasion or the cross-contamination due to reusing the syringes on different patients might even lead to patient fatality. These would be avoided specifically in this case and every action taken by the clinicians would be constantly monitored. The “Data protection Act” provides every individual the right to demand that their personal information be kept confidential (Gov, 2023). I would ensure that any information provided by the patients are maintained securely with confidentiality and withdrawn from the system after use. The Civil courts have the right to declare compensatory action against any medical institution that demonstrates medical negligence. I would see that such adversities are avoided by recruiting only skilled professionals who have expertise on phlebotomy.

Risk Management

Minimising the number of encountered risks and reducing the potential harm to patients is the core objective of any medical clinic. The first step to risk management in this case would be to have complete surveillance of the internal operations going on within the clinic. As said by Menzella et al., (2019), identification, analysis, evaluation and treatment are the four basic principles of risk management. Any undesirable situation arising including patient condition deterioration or data recording errors would be treated with utmost urgency and mitigated accordingly with the help of superior professionals. The assistance of cybersecurity professionals might be required in dealing with technical risks and patient related risks would be dealt with the help of senior professionals.

Sustainability and Growth Strategies

As said by Klotz et al. (2020), sustainability is the ongoing trend in the current market scenario. Since medical wastes contribute the maximum to global pollution and since these wastes have higher potential to cause physical harm to any living being, I think adhering to sustainability would be the priority here. Proper disposal of syringes and other wastes would be ensured in this clinic (Huynh et al. 2020). Besides, plastic bags would be avoided for delivering medications and prescriptions would be handled digitally. Not only would this reduce the carbon footprint, but also help the clinic save bulk amounts on paper that could be used for other purposes (Dangouloff & Servais, 2019). Social media might be chosen for reaching more people and a feedback system might be initiated in the website to gather feedbacks from patients regarding their prior treatment and opinions on the clinic.

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Conclusion

Corticosteroid injections are among the most widely used in today’s healthcare sectors and they require extreme proficiency. The clinic here has aimed to provide these injections to patients with frozen shoulders with the help of professionals who are skilled. An assumption has been made on the costs that might be involved in the process and the potential risks along with the ways they could be mitigated.

References

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